HMT refines scope of regulation for Buy Now Pay Later (2024)

In February 2021, Her Majesty's Treasury (HMT) announced its intention to regulate interest-free Buy Now Pay Later (BNPL) credit products. Shortly after HMT's Consultation Paper on the Regulation of BNPL ("the CP") was published, we put together an insight article summarising the background and the key proposals.

The consultation period closed on 6 January 2022 and in June 2022, HMT published its Response to the Consultation ("the Response"). The overall policy options remain largely unchanged from those summarised in our previous article but the potential scope of regulation is still unclear, albeit the Government has indicated that it is minded to extend the scope that was originally envisaged in the CP. In this Insight, Sushil Kuner from our Financial Services Regulatory team, summarises the key responses on the scope of regulation and highlights the Government's next steps.

Scope of Regulation

The CP drew a distinction between BNPL and 'Short term interest free credit' (STIFC) as follows:

  • BNPL – usually taken out online with consumers having an overarching relationship with a third-party lender, under which multiple low value agreements are made, with little transactional friction as a result.
  • STIFC – frequently used in-store, with consumers taking out a single, higher-value discrete agreement with the credit provider, who may be a third-party lender or the merchant itself. These are a more traditional form of credit, which have operated for many years without raising significant concerns.

Recognising the benefits which BNPL and STIFC can deliver to consumers, namely cost free access to short term credit and the ability to 'try before you buy', the Government made it clear that the scope of regulation should be proportionate, so that it targets those products with the potential for consumer detriment, but does not impede the provision of useful financial products. In its CP, the Government set out that it was minded to focus the scope of regulation on BNPL only (as defined above), given that there was little evidence of consumer harm arising from STIFC and the fact that it is a long established form of credit.

However, given the limited information on agreements which use the exemption within Article 60F of the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 (see our earlier Insight) ("the Article 60F Exemption")[1], the Government sought views to test its understanding of the use of the exemption; including the features and extent of lending which utilises the exemption, the potential for consumer detriment to arise from different products and implications for the proposed scope of regulation.

Some of the respondents to the CP pointed out developments in the credit market which blur the distinction between BNPL and STIFC, including:

  • BNPL providers offering higher value agreements that are more typically a feature of STIFC agreements;
  • greater use of BNPL in person rather than the online e-commerce setting which the Government had considered a key feature of BNPL, and conversely, STIFC providers increasingly lending more online (where there is lowered friction) rather than in-store;
  • STIFC and BNPL agreements being increasingly used to finance similar types of goods and services and potentially offered to consumers alongside each other at checkout; and
  • STIFC generally appearing to have some of the same potential risks for consumer detriment as BNPL.

The CP set out two possible ways for a distinction to be drawn between BNPL and STIFC in regulation, if evidence from stakeholders concluded that a distinction should, in fact, be made. These were:

  1. restricting the extension of regulation to interest free credit agreements where there is a third party lender involved in the transaction and keeping arrangements directly between a merchant and a consumer exempt from regulation; and
  2. defining a BNPL agreement as one where there is a pre-existing overarching relationship between the lender and consumer - for example, where a consumer opens an account with a lender, under which the lender may then agree to finance one or more transactions but where any repayments are toward specific agreements made as part of that relationship.

However, respondents identified challenges with both approaches:

  • the potential for large e-commerce retailers to begin offering credit themselves in the future and at scale, without relying on third-party lenders, exposing consumers to similar risks as there are with currently unregulated BNPL; and
  • a risk that BNPL lenders could change their business models to avoid regulation - for example, BNPL lenders synthetically structuring transactions so a lender purchases goods immediately from the merchant, legally becoming the seller of the goods itself.

Having considered the feedback from respondents, the Government is now minded to extend the scope of regulation to reflect:

  • the increasing similarities in the key features and real-world usage of BNPL and STIFC, which demonstrate the need for consistent protections for products with the potential to be offered alongside each other;
  • the potential future development of STIFC and BNPL markets further blurring the boundaries between these products; and
  • the diminishing distinction between BNPL and STIFC, which increases the need for consumer clarity on the rights and protections they can expect.

The Government is, subject to further consultation, now proposing that the scope of regulation will capture:

  • both BNPL and STIFC agreements when they are provided by third party lenders; and
  • STIFC agreements that are provided directly by merchants online or at a distance, given their potential to create the same risks as BNPL agreements and STIFC agreements provided by a third party lender. This would ensure that agreements offered directly by large e-commerce merchants would be regulated and would also mitigate the risk of BNPL providers avoiding regulation by structuring agreements, so that they technically become the merchant in the transaction that they are financing.

HMT is not, therefore, currently proposing to capture STIFC provided directly by merchants in-person or in-store due to a perception that such transactions do not carry the same level of risk as agreements provided directly by merchants online or at a distance. The core arguments to support this view are that there is greater friction during in-person transactions, which reduces the risk that consumers accumulate debt across multiple agreements, and consumers are less likely to make impromptu purchases using credit that they otherwise would not have made. Therefore, regulating such agreements does not, at present, appear to the Government to be proportionate.

In addition, due to respondents' views that some arrangements that currently benefit from the Article 60F Exemption do not present a substantive risk of consumer detriment - and regulation would likely hamper day-to-day lending and the provision of useful forms of credit - the Government is proposing to ensure that the following types of arrangement will continue to be exempt from regulation:

  • invoicing;
  • interest free agreements which finance contracts of insurance;
  • charge cards;
  • trade credit; and
  • employer / employee lending.

Next steps

To enable a final decision to be made about the inclusion of merchant-provided STIFC provided online or at a distance, the Government is undertaking further stakeholder engagement to develop its understanding of this part of the market. The Government is welcoming additional insight from stakeholders on:

  • Scale – including the potential number of merchants providing STIFC themselves, both in-person, or online, or at a distance and the types of sectors they operate in; and
  • Operation – including the way in which merchants administer and manage the provision of STIFC.

Stakeholders are invited to provide further information to buynowpaylater@hmtreasury.gov.uk by Monday 1 August 2022.

Following this period of stakeholder engagement, the Government will make a final decision as to the scope of regulation and will set out its final position alongside a consultation on the draft legislation which the Government aims to publish by the end of 2022.

To discuss any of the points raised here further, please contact Sushil Kuner in our Financial Services Regulatory team.

Footnote

[1] Article 60F(2) sets out an exemption for short term interest free credit agreements. To benefit from this exemption, the agreement must be a borrower-lender-supplier agreement for fixed-sum credit, the number of payments to be made by the borrower is not more than 12, those payments are required to be made within a period of 12 months or less; and the credit is provided without interest or other charges. Article 60F(3) sets out a similar exemption but in relation to running-account credit.

HMT refines scope of regulation for Buy Now Pay Later (2024)

FAQs

How is buy now pay later regulated? ›

The new regulation means that the industry — currently dominated by fintech firms like Affirm, Klarna and PayPal — must make refunds for returned products or canceled services, investigate merchant disputes pause payments during those probes and provide bills with fee disclosures.

What are the issues with buy now pay later regulation? ›

Key concerns raised by regulators and consumer advocates relate to unaffordable lending practices, unsatisfactory complaint resolution and hardship assistance, the charging of excessive late payment fees, and a lack of transparency surrounding product disclosures and warnings.

What is the trend in buy now pay later? ›

The BNPL market is poised for further expansion as its customers are typically younger individuals with less disposable income, who need to spread their payments out to help manage cash flow. Going forward, the BNPL market will record a CAGR of more than 19% from 2023 to 2028f.

What are the consequences of buy now pay later? ›

BNPL Users Have Fewer Liquid Assets, More Debt

As a result, users are likely to accrue high interest costs on every dollar they charge on their credit cards. They are also likely to have reached the credit limits on their credit cards, preventing them from further borrowing.

Is buy now, pay later unregulated? ›

While it is fair to say that buy now, pay later itself is not regulated, many elements of getting out to consumers are regulated. The broader consumer protection legislation which exists provides such protections. For example, the FCA has rules and guidance on advertising and financial promotion.

What is the Cfpb ruling on BNPL? ›

Following its recent win before the Supreme Court,1 the Consumer Financial Protection Bureau (CFPB or Bureau) on May 22, 2024, issued an interpretive rule concluding that “Buy Now, Pay Later” (BNPL) loans accessed through a digital user account are “credit cards” subject to Regulation Z dispute and refund requirements ...

What is the dark side of buy now, pay later? ›

If you take on more BNPL payments than you can comfortably afford, you may struggle to keep up with the payments. Late or missed payments can result in fees and interest charges, driving up the purchase cost. BNPL providers may also report missed payments to credit bureaus, negatively impacting your credit score.

Why is BNPL failing? ›

Unregulated BNPL services may expose consumers to the risk of accumulating debt beyond their means. The absence of regulations may result in inadequate consumer protections. While BNPL services are often promoted as interest-free, late payments or default can negatively impact credit scores.

Why are buy now, pay later schemes bad? ›

Because if you're unable to make the monthly instalments, late fees can snowball and make your purchases much more costly. Studies by C+R Research have shown that 57% of BNPL users in the US regretted using the method to check out when making purchases, often because they spent more than they could afford to pay1.

What is the catch with buy now, pay later? ›

Risk of piling on debt

But BNPL plans can include hefty fees for those who miss payments, Consumer Reports cautioned last year. The loans offered by companies including Affirm, Afterpay, Klarna, PayPal and Zip are not typically reported on consumers' credit reports, nor are they reflected in consumer credit scores.

What is the projections for buy now, pay later? ›

The U.S. buy now pay later market size was valued at USD 1.64 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 24.3% from 2023 to 2030.

How does buy now, pay later make money? ›

Business fees will depend on the provider, but will normally include a fee for the initial setup process and a fixed fee for each transaction. Customer fees are generally related to interest charges or late fees for missing payments.

Is buy now, pay later ethical? ›

Yes, but Buy Now Pay Later can be a double-edged sword

Finance is ethical. Through strict implementation, informative advertisem*nts, and smart financial planning, clients would have a healthy balance of debt and cash flow, but this comes from an idealistic point of view.

What are the negatives of BNPL? ›

If BNPL borrowers do not make the payments on time, they can incur late charges, overdraft fees, and interest payments. If they overuse BNPL, they may postpone other payments, incurring higher interest on credit cards and other kinds of loans.

Why is Afterpay not regulated? ›

Afterpay is not regulated as a credit provider for the purposes of the National Consumer Credit Protection Act 2009 (Cth) (Credit Legislation) as Afterpay does not impose any charge for the ability to pay the original purchase price (and no more) in fortnightly instalments.

How do companies make money from buy now, pay later? ›

“Buy now, pay later” companies make money from the fees they charge—both to customers as well as the businesses they partner with. BNPL apps charge businesses setup fees and transaction fees.

References

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